Privacy Policy

PRIVACY POLICY OF https://mobilcykelreparation.com/

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes to the way we process your personal data or changes to legal requirements. In case of such changes, we publish the amended version of the Privacy Policy on our website and therefore, we kindly ask you to check the content periodically.

Who are we?

https://mobilcykelreparation.com/ is the name of "mobil cykel reparation", a Danish legal entity with registered office Address – Else Alfelts Vej 17 E, 2300 København S ; Tax number 45348504 (hereinafter referred to as “MERCHANT”). For the purposes of data protection legislation, we are the controller in the processing of your personal data.

Since your opinions are always important to us and we are always ready to provide you with additional information that you may need in connection with the processing of your data, we encourage you to contact the employee at https://mobilcykelreparation.com/ responsible for the protection of personal data by e-mail to the address mobilcykelrepration@gmail.com or by regular mail or courier to the address: Else Alfelts Vej 17 E, 2300 København S – by writing the following text: For protection of personal data at https://mobilcykelreparation.com/.

Personal information:

"mobil cykel reparation" collects personal information to respond to user requests such as orders, registration, service, advertising and marketing, gaining access to our offers, games or newsletters.

"mobil cykel reparation" collects the following personal information from users using the online store: name, e-mail, phone number, delivery address, personal interests. As a series of data that facilitate your browsing on the site are collected automatically, such as the Internet Protocol (IP) address used to connect your computer to the Internet or “cookies”, which you will be able to read about in a special section of this document and The cookie policy.

The personal information mentioned above (name, e-mail, phone number, delivery address, personal interests) is collected to facilitate orders as the customers who fill in their personal details, will be contacted to confirm the order if the product offered is available.

By using the website, the user expressly agrees to his personal data being collected and processed by the company, while at the same time guaranteeing their accuracy and reliability. The user has the full right of access to his data, correction, amendment and the right of deletion.

Data from third parties or publicly available sources:

We receive your personal data from various third parties [and public sources] as set out below:

i. Specific technical data and information about the use of the Services from analytics providers such as Google Analytics, Meta, Google Ads and the like;

ii. Data collected from reading cookies, data from advertising networks such as Adroll and the like;

iii. Data from social media accounts when you use those accounts to access our services.

Use of personal information:

The merchant uses personal information to process and confirm orders, assist with inquiries and requests, offer additional items, services and events, marketing campaigns and promotions, as well as for everything required to fulfill the contract and the commitment to the users, to deliver and fulfill the order/goods you expect (see Terms and Conditions).

The user has the right to refuse to have his personal data used for commercial, advertising or marketing purposes. If the user does not want the data to be used for commercial, advertising or marketing purposes, he can contact us at mobilcykelreparation@gmail.com or not accept the marketing cookies.

Use of cookies:

The merchant uses cookies, as do most sites offering commercial services. Cookies are used for all site visitors to collect certain information related to the use of the online store, as well as to improve and track user traffic.

Cookies help the system automatically identify your interest in certain products and offer similar ones that might interest you or remind you of your previous actions (viewed products) on our site. Cookies help us make statistical analyzes of the online store (time spent in it or pages that are most frequently visited), and this information does NOT include your personal data.

By agreeing to use “https://mobilcykelreparation.com/”, you have the opportunity to choose whether we could use mandatory/required cookies and/or statistical and marketing cookies. If you prefer not to get statistical and marketing cookies while browsing “https://mobilcykelreparation.com/”, it is possible to refuse them by selecting only the required ones for the functionality of the website. If you accept all cookies, you have the option to remove the non-mandatory(statistical and marketing) afterwards by using your browser’s cookie management settings or by clicking on the “Cookies” box located in the lower right corner of each page and selecting only the mandatory ones “Nødvendige”.

How long do we keep your personal data?

You can always ask us to delete certain information and we will respond to that request by deleting your information but also retaining certain information when applicable law or legitimate interests require it.

Protection of personal data

The merchant guarantees the security of your personal data and promises to maintain its confidentiality. The site uses SSL encryption to improve the security of personal information entered.

In case of complaints or inquiries related to this privacy policy, we invite you to contact us immediately at email: mobilcykelreparation@gmail.com

Disclosure of information to third parties:

We currently store and process your personal data. The merchant does not sell, trade, or share your personal information with outside parties that are not tied to the company’s business. The merchant does not send your data abroad, does not use personal data revealing racial and ethnic origin, political beliefs and any data that relates to your health, sex life or human genome.

Data collected for statistical purposes about the use of the online store https://mobilcykelreparation.com/, by means of the above “cookies” can be published and shared with third parties, as they do not contain personal information!

What are your rights?

The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You can request access to your data, the correction of errors in our files, and/or raise objections regarding the processing of your personal data. You can also exercise your right to file a complaint with the competent supervisory authority or the court. Depending on the case, you may also have the right to request the erasure of your personal data, the right to restrict the processing of your data and the right to data portability.

You can get more information about each of these rights below.

To exercise your rights, you can contact us using the contact details set out above. Please consider the following if you wish to exercise these rights:

Identity

We take the confidentiality of all records containing personal data seriously. For this reason, please send us your requests at the email: mobilcykelreparation@gmail.com. We reserve the right to verify your identity by requesting additional information for verification.

Tax

You have no obligation to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive. We may refuse to fulfill your request in these circumstances.

Deadline for response

We plan to respond to all valid requests within one month, unless the request is particularly complex, or if you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We may ask you to tell us exactly what you wish to receive or what you are worried about. This way you will help us act faster and shorten the time to respond to your request.

Third party rights

We will not need to respond to a request if it adversely affects the rights and freedoms of other data subjects.

Right to request access to your personal data (commonly referred to as a “data subject access request”). This gives you the opportunity to obtain a copy of your personal data that we hold and to check that it is being lawfully processed.

Correction

You can ask us to correct or supplement your inaccurate or incomplete personal information. We may attempt to verify data inaccuracies before correcting.

Deletion of personal information

You can ask us to delete your personal information, but only if it is no longer necessary for the purposes for which it was collected; or they have been unlawfully processed; or there is a legal obligation.

We are under no obligation to honor your request to delete your personal infromation if its processing requires to comply with a legal obligation; or to establish, exercise or defend a legal claim;

There are other circumstances in which we are not obliged to comply with your request to delete personal information, although the above-mentioned are the most likely circumstances in which we may refuse your request.

Restriction of data processing

You can ask us to restrict the processing of your personal information, but only if its accuracy is might not be complete or the processing of information is unlawfull, but you do not want the data to be deleted; or it is no longer necessary for the purposes for which it was collected. We might still need the information to establish, exercise or defend a legal claim.

We may continue to use your personal information as a result of a restriction request if we have your consent; or to establish, exercise or defend a legal claim; or to protect the rights of https://mobilcykelreparation.com/ or any other person or entity.

Data portability

You can ask us to provide your personal information in a structured, widely used and machine-readable format, or you can request that it be directly “ported” to another data controller, but only if the processing is based on your consent or the conclusion of a contract with you; and the processing is done by automatic means.

Right to object

You can object at any time for reasons related to your specific situation to the processing of your personal data based on our legitimate interests, if you consider that your fundamental rights and freedoms dominate these interests.

In addition, you can object at any time to the processing of your data for direct marketing purposes (including the creation of profiles) without giving any reason, in which case the processing will be terminated as soon as possible.

Making automated decisions

You may ask us not to be subject to a decision based solely on automated processing, but only where that decision gives rise to legal consequences for you; or affects you in a similar and significant way.

This right is inapplicable if the decision made after the automatic decision is necessary for us to enter into or perform a contract with you; is permitted by law and there are adequate guarantees for your rights and freedoms; or is based on your express consent.

Complaints

You have the right to file a complaint with your local supervisory authority regarding the processing of your personal data.

Without prejudice to your right to contact the supervisory authorities at any time, please contact us in advance and we promise you that we will do our best to resolve the issues.

You have the right to ask "mobil cykel reparation" – the personal data administrator to stop automated processing, including profiling, and YOU HAVE THE RIGHT not to be the subject of a decision based solely on automated processing, including profiling;

You can do this in the following way:

By sending us a free text inquiry at mobilcykelreparation@gmail.com

By making a request to the indicated contact details of "mobil cykel reparation", or directly to the indicated contact details of the Data Protection Officer

To verify your identity, you need to provide one or more of the following data: two names, email address, phone number, serial number of the ordered product, invoice number.

This privacy policy applies ONLY to https://mobilcykelreparation.com/. Sub-pages belonging to third parties mentioned on this site may not apply the privacy protection statement. Please, when leaving the site at https://mobilcykelreparation.com/, look for and read the respective site’s privacy statement before sharing your personal information!

Amendment of this Privacy Policy

The Merchant has the full right to change this privacy policy at any time by posting it on this or a new page on the site. The new version is effective from the date it is published, and the effective date should be indicated at the bottom of the page.

Date of last publish: 01/10/2024